XUNA AI
For Healthcare
Automate patient scheduling, reminders, and follow-ups to reduce no-shows, improve care coordination, and free up staff for high-value patient interactions.
XUNA in Healthcare
In today's healthcare landscape, every missed call is a potential patient seeking care elsewhere. Every manual reminder is time your staff isn't spending with the patients in your office. Hindered by outdated systems and long response times, many organizations struggle to manage the overwhelming administrative workload, leading to staff burnout and a fragmented patient experience.
XUNA is engineered to help healthcare organizations modernize their operations and enhance the patient experience. Our AI-powered platform automates appointment management, follow-ups, reminders, and review requests, all while centralizing patient communication into a single, unified system. Whether you're running a private clinic, a multi-office practice, or an urgent care center, XUNA provides the always-on support needed to keep your operations running seamlessly and ensure patient satisfaction.
Case Study: Streamlined Scheduling and Follow-up for a Multi-specialty Clinic
A growing multispecialty practice was facing challenges with high call volumes and patient no-shows. By implementing XUNA Voice and SMS to handle scheduling, provide insurance intake prompts, and send appointment confirmations, the clinic achieved significant results:
- 60% reduction in phone wait times
- 35% decrease in patient no-shows
- Increased booking efficiency without the need to expand staff
Case Study: Proactive Communication for a Pediatric Care Network
A pediatric group wanted to improve its vaccination rates and patient communication. By implementing XUNA SMS to automate reminders and wellness checkup scheduling, the group:
- Boosted on-time vaccination compliance by 40% by ensuring every parent received and confirmed timely reminders.
- Achieved a 4.7-star average patient satisfaction score.
- Reduced routine call volume by over 50%, freeing up staff for more complex patient needs.
Top Platform Highlights for XUNA
- Never Miss a Patient Again with 24/7 automated appointment handling and messaging.
- Improve Patient Outcomes with automated reminders that reduce no-shows and improve preparedness.
- Unify Your Front Desk & Care Teams with integrated workflows that improve coordination and efficiency.
- Launch in Days, Not Months with a fast and flexible implementation designed for clinics of all sizes.
The XUNA Advantage
XUNA simplifies operations by eliminating manual follow-ups and enabling personalized automation. Voice agents respond in real-time, SMS adapts to user behavior, and CRM ties it all together without adding friction to your workflows.
- 24/7 AI agent responsiveness with no additional cost
- Launch-ready in days
- Fully branded workflows tailored to your clinic
Best Practices for Healthcare
To make your healthcare communication more responsive and efficient, leverage the full power of XUNA. Use our Voice AI for inbound scheduling to manage high call volumes. Implement SMS to automate follow-ups and reminders, reducing no-shows and keeping patients informed. Utilize the integrated CRM to track all patient touchpoints and preferences for more personalized care. By automating intake, gathering reviews, and following up at scale, you can free up your staff from manual tasks and allow them to focus on what matters most: patient care.
Top Integrations for Healthcare
XUNA is built to connect with the leading software you already use, including your Electronic Health Record (EHR), Practice Management (PM) system, and patient communication platforms, ensuring a seamless flow of information and a unified workflow for your practice.
45M+
Customer Calls
Proven voice AI performance across real, high-volume phone operations.
4M+
Hours Saved
Less time on manual calls. More time for growth, sales, and support.
+35%
Answered Calls
Voice agents respond instantly - no hold music, no missed opportunities.
99.9%
Uptime
AI voice agents your business can rely on, every minute of every day.
