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Industries

XUNA AI

For Travel

Engage travelers instantly, send real-time itinerary updates, and automate booking workflows to increase satisfaction, reduce support calls, and boost conversions.
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Travel

XUNA AI in Travel

For travel agencies and tour operators, every inquiry represents a dream vacation and a significant revenue opportunity. But managing complex itineraries, providing instant quotes, and handling client questions across time zones is a monumental task. A slow response means a potential traveler is booking with an online giant instead of your expert team.

XUNA empowers travel professionals to deliver instant, personalized service at scale. Our AI-powered platform automates lead qualification, manages booking inquiries, and sends proactive trip alerts, freeing up your agents to focus on crafting unforgettable experiences. Whether you're a luxury travel advisor or a large tour operator, XUNA ensures every traveler feels supported from the moment they inquire until they return home.

Case Study

Case Study: Lead Qualification for a Luxury Travel Agency

A high-end travel agency used XUNA to instantly engage with every website lead. The AI assistant qualified travelers based on their destination, budget, and desired experience, then automatically scheduled a consultation with the best-fit agent. This resulted in:

  • A 60% increase in qualified consultations booked.
  • Zero leads lost to slow after-hours response times.
Case Study

Case Study: Itinerary Updates for a Tour Operator

An adventure tour operator used XUNA SMS to send real-time itinerary updates, flight change alerts, and pre-excursion reminders to travelers in the field. This proactive communication:

  • Reduced in-trip support calls by 75%.
  • Significantly boosted traveler satisfaction scores and positive post-trip reviews.
Travel Solutions

Top Platform Highlights for XUNA

  • Qualify Every Traveler, Instantly with a 24/7 AI assistant that engages every lead.
  • Deliver Proactive Trip Alerts via SMS to keep travelers informed and reduce anxiety.
  • Automate Your Booking Workflow from initial inquiry to post-trip follow-up.
  • Free Your Agents to Be Experts by handling the repetitive communication that bogs them down.
Platform Highlights

The XUNA Advantage

XUNA simplifies operations by eliminating manual follow-ups and enabling personalized automation. Voice agents respond in real-time, SMS adapts to user behavior, and CRM ties it all together without adding friction to your workflows.

  • 24/7 AI agent responsiveness with no additional cost
  • Launch-ready in days
  • Fully branded workflows tailored to your dealership
Travel Service

Best Practices for Travel

Use XUNA to provide a seamless experience that builds confidence and excitement. Deploy Voice AI to qualify new trip inquiries and route them to the right agent. Use SMS to send payment reminders, document requests, and real-time itinerary updates. Integrate with your CRM to keep a perfect record of every traveler's journey and preferences, enabling you to provide unparalleled personalized service.

Travel Integrations

Top Integrations for Travel

XUNA is designed to connect with the critical systems your travel business runs on, including Global Distribution Systems (GDS), travel CRMs, booking engines, anditinerary management platforms.

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Key KPIs

45M+

Customer Calls

Proven voice AI performance across real, high-volume phone operations.

4M+

Hours Saved

Less time on manual calls. More time for growth, sales, and support.

+35%

Answered Calls

Voice agents respond instantly - no hold music, no missed opportunities.

99.9%

Uptime

AI voice agents your business can rely on, every minute of every day.

Need To Know

Frequently Asked Questions

Yes. It can respond to trip inquiries, availability questions, and itinerary changes at any time.

It integrates with platforms like Amadeus, Sabre, and Travelport for live updates.

Yes. It can be trained with information on destinations, activities, and local tips to give travelers useful guidance.

It can process cancellations, rescheduling, and alternative options while keeping the traveler informed.

Yes. It can send personalized offers for tours, flights, and accommodations based on traveler preferences.
Try XUNA

Want to Discuss Your Use Case?

Talk with our experts to see how our AI platform drives growth and improves operations. From calls to chats to reviews, XUNA helps you automate every customer touchpoint.